Work at the Aquarium

Please keep in mind that the South Carolina Aquarium only accepts applications for positions currently posted on the web page. Due to a high volume of applicants, we ask that you please refrain from making inquires. The applicants selected for further consideration will be contacted.

Current Opportunities

The South Carolina Aquarium is seeking a dedicated, seasoned and energetic professional to manage the fiscal resources of this world class conservation and education institution as we seek to lead the way to connect people with water, wildlife and wild places.  As a key member of the senior leadership team the Director of Finance will develop and manage the principles and practices for the accounting, treasury, risk, cash, and financial reporting & analysis functions, as well as our Information Technology department.  The Director of Finance will partner with the Aquarium Executive and Board leadership in strategic and operational decision making.

Salary to be Commensurate with Experience and Education

Qualified Candidates please submit resume and cover letter to: pnunez@scaquarium.org

Occupational Summary

As a member of the senior leadership team the Director of Finance is responsible for the Aquarium’s accounting, treasury, purchasing, budgeting, and risk functions, including establishing and maintaining accounting principles, practices, procedures, and controls; preparing financial reports, analysis, budgets, and forecasts; controlling and monitoring cash handling. Oversees Information Technology and concessions.

Essentials Duties and Responsibilities

  • Maintaining fiscal records including directing all aspects of accounting operations and overseeing all transactions related to the general ledger (Microsoft Dynamics SL).
  • Managing the external audit process and producing the audited consolidated financial statements.
  • Managing the application software for the general ledger, financial reporting, budget, purchasing, and payroll systems.
  • Establishing accounting policies and procedures to ensure that all financial transactions are recorded correctly in accordance with GAAP.
  • Managing all financing vehicles including bank debt, bonds, leases, etc.
  • Analyzing financial results and budgets and issuing reports to Aquarium management including but not limited to operations, forecasting, what –if analysis, cash forecasting, and ROI analysis.
  • Managing the annual operating and capital expenditure budgeting process.
  • Preparing business license renewals.
  • Recommending fiscal strategy to meet the goals of the Aquarium and advising Aquarium senior leadership and the Board Treasurer on the appropriate course of action.
  • Identifying and implement new revenue growth opportunities.
  • Developing and implementing financial controls.
  • Collaborating with the Director of Human Resources on payroll and benefits policies and procedures.
  • Oversees Information Technology development, operations, and maintenance.
  • Selecting, developing, evaluating, and maintaining a highly qualified, and diverse professional staff; delegating specific responsibilities. Providing an environment that motivates, encourages teamwork, personal initiative and accountability. Disciplining staff according to policies.
  • Establishing, monitoring, and reporting on purchasing function.
  • Preparing business plans and forecasts.
  • Developing relationships with banking and business community, locally and regionally.
  • Managing concession contracts and monitoring performance.
  • Participating in the development and oversight of major contracts including benefit and non-benefit insurance contracts.
  • Staff liaison to Board Finance and Audit committee.
  • Adhering to the South Carolina Aquarium Policies.
  • Performing other duties as required.

Other Duties & Responsibilities

  • Supports the mission by participating in Aquarium sponsored programs and events on a regular basis and supporting all approved institutional annual goals.
  • A member of the senior leadership.

Knowledge, Skills & Abilities

  • Strong Computer skills including Microsoft Office, general ledger, purchasing, budgeting, and point of sales systems.
  • Ability to actively engage in conversations and build consensus in a team oriented environment.
  • Goal oriented with proven ability to establish priorities and meet deadlines.
  • Excellent verbal and written communication skills.
  • Able to deal with changing priorities and remain sensitive to mission-related issues.
  • Personal commitment to conservation and environmental issues an advantage.

Education & Experience Required

  • BS in Accounting or Finance (Masters and CPA preferred).
  • 10 years of financial management experience in including financing (bank debt, bonds, leases, etc.)
  • In depth knowledge of GAAP.
  • Five years management experience.
  • Ability to function independently while maintaining clear communication with direct reports, senior management, and at all levels within the Aquarium.
  • Non-profit experience a plus.
  • Five years of experience in organizational management and strategic planning.

Job Summary

The South Carolina Aquarium is looking for a hands on working Supervisor to lead its team-oriented staff of Facilities technicians.   The candidate should expect to be involved with scheduling, overseeing, recording, and performing all aspects of preventative and reactive maintenance and repair.  The ideal person will also be involved with the design and the implementation of the Facilities Master Maintenance Plan as well as assist in the development of and work within the department budget.  This is a hands on working position and the ideal candidate will be willing to assist with other projects and functions as directed.  Experience with DDC, pumps, HVAC and other building trades are preferred.  Must be capable of climbing ladders and performing moderate physical labor.

Apply Today

Job Summary

Assists the Guest Services Department with alarm monitoring, building access, customer service and administrative duties.

Essentials Functions

  • Adhere to the South Carolina Aquarium Policies and Procedures.
  • Create and issue access fobs.
  • Monitor alarm panels and building automation systems and alert response teams.
  • Coordinates emergency response with fire department, police and EMS services.
  • Check in and maintain log for all Aquarium visitors (contractors, media, etc.).
  • Control access to Aquarium loading dock and monitor surveillance cameras.
  • Monitor the loading dock, coordinate all incoming and outgoing vehicles and monitor contractor and vendor access into the building.
  • Assists internal and external staff as needed.
  • Issue keys, access fobs and radios to volunteers.
  • Ensures doors are unlocked for morning opening.
  • Clear building of guests at closing, secures doors and set-up for evening conditions.
  • Coordinates lost and found.
  • Coordinates lost kid and parent process.
  • Maintains medical equipment and provides medical assistance to staff and guests as needed.
  • Receive packages (UPS, FedEx etc.) and freight deliveries and notifies recipients.
  • Must be able to work 40 hours a week, which may include weekends and holidays and some overtime.
  • First aid and CPR trained.

Other Duties & Responsibilities:

  • Supports the mission by participating in Aquarium sponsored programs and events on a regular basis.
  • Perform administrative support to include filing, data input, photocopying and faxing.

Knowledge, Skills & Abilities

  • Working knowledge of Microsoft Word and Excel computer software.
  • Ability to interact professionally with visitors and staff personnel.
  • First Aid and CPR certified.

Education & Experience Required

  • High School Degree or GED.
  • Familiarity with automated control systems a plus.
Apply Today

Job Status

Part-Time, Non-Exempt

Job Summary

This is a support position to the Special Events team, and will assist with hosting Special and Institutional Advancement Events and researching possible leads.  The primary duty of this position is to service and host   in-house and paid evening and weekend events.

Essentials Functions

  • Act as Event Host during evening events. Oversee all aspects of each special event assigned from the arrival of the first vendor to the departure of the last. Main liaison with client, vendor, staff and volunteers on-site.
  • Assist with monitoring all processes for quality assurance and excellent customer service.
  • Research possible sales leads, and completes all assigned follow-up sales prospect activities
  • Assist with occasional Sales Office duties, such as mailings, data entry, and ticket deliveries
  • Develop familiarity with all aquarium exhibits, services and events in order to become an information resource to our guests
  • Adhere to all Aquarium policies and procedures.
  • Other duties as assigned

Knowledge, Skills & Abilities

  • Strong grasp of the hospitality industry
  • Excellent organizational and communications skills are essential
  • Must be able to manage multiple tasks in a high-energy environment and pay meticulous attention to detail.
  • Professional image required
  • Must be able to work a flexible schedule, including late nights and weekends, and some holidays
  • Must be able to make win-win decisions under pressure
  • Must be able to manage multiple tasks at one time
  • Must be a team player and self-motivated

Education & Experience Required

  • Prefer an associates or bachelors degree with a hospitality focus.  Degree-seeking students welcomed.
  • Prefer two years hospitality or event planning experience.
Apply Today

Job Status

Part-Time, Non-Exempt

Job Summary

Guest Services Associates are responsible for insuring our guests have a great time at the South Carolina Aquarium. This position is responsible for greeting and interacting with our guests while assisting their entrance and exit through various experiences at the South Carolina Aquarium. Daily activities involve rotating through key positions throughout the building from welcoming guests at the entrance to managing the flow of guests through the 4-D theatre.

Essentials Functions

  • Have fun interacting with our guests in various positions:
    • Welcome all guests and assist in entry by taking tickets, greeting, or verifying re-entry.
    • Thank all guests for visiting and provide hand stamps for re-entry.
    • Assist guests in entering the 4-D theater by managing the queue, answering questions, and distributing 3-D glasses.
    • Assist guests in exiting the 4-D theater and managing the daily handling of 3-D glasses.
    • Graciously direct and facilitate traffic through Admissions, efficiently handling crowds and the logistics associated with their control.
  • Provide our guests with information on daily programs, exhibits and Charleston area attractions.
  • Promote memberships, Adopt-An-Animal, behind the scenes tours and other Aquarium fundraising programs to guests.
  • Assist with customer care, including but not limited to: first aid, fire evacuations and lost and found.
  • Maintain the safety, cleanliness and organization of all work and break areas, both in view of the general public and behind the scenes
  • Maintain constant interaction with our guests to ensure an excellent visitor experience
  • Assist Aquarium guests in a variety of posts and responsibilities from taking tickets to assisting in the organization of our daily responsibilities.
  • Adhere to the South Carolina Aquarium Policies & Procedures.
  • Weekend and holiday work required

Knowledge, Skills & Abilities

  • Experience in hospitality or customer service environment, preferably in high-volume, face-to-face positions.
  • Must enjoy working with people of all backgrounds.
  • Positive communication and interpersonal skills.
  • Must have basic computer skills.
  • Experience in accurate and timely cash handling.
  • Ability to work all areas including Ticket booth, indoor and outdoor stations, parking garage, park, entrance and exit ramps, and inside the aquarium lobby and exhibit areas.
  • Willingness to learn about Aquarium animals and programs.
  • Knowledge of the Charleston community.
  • Enthusiasm and a pleasant demeanor.
  • Strong sense of responsibility
  • Flexibility and adaptability, especially under pressure.
  • A positive, team-oriented work ethic.
  • Attention to detail.
  • Public speaking ability a plus.
  • Must be available days, nights, weekends and holidays.
  • Ability to lift boxes, weighing less than 25 lbs., which contain brochures, ticket stock, receipt paper and office supplies.

Education & Experience Required

  • Must have a High School Diploma or GED.
  • Minimum of one-year in hospitality/tourist based operation preferred.
Apply Today

Job Summary

Provides customer service to guests during their visit to the Aquarium. Efficiently works with cash handling and computerized ticketing system. Staffs the information desk. Educates guests about the Aquarium’s animals and conservation programs. Conducts orientations for school groups and other visitors. Ensures the smooth flow of guest traffic.

Essentials Functions

  • Adhere to the South Carolina Aquarium Policies & Procedures.
  • Staff ticket booths and directly work on computerized ticketing system.
  • Man information desk, thoroughly answer guest inquiries and enthusiastically handle special guest requests and problems.
  • Educate guests about Aquarium animals at exhibits and while handling live animals in the galleries and at the touch tank.
  • Direct arriving guests through admissions procedure in a friendly, courteous manner.
  • Greet school buses and escort group members through admissions process.
  • Promote memberships, Adopt-An-Animal and other Aquarium fund-raising programs to guests.
  • Graciously direct and facilitate traffic through the aquarium, efficiently handling crowds and the logistics associated with their control.
  • Ensure all guest resource information, such as maps, brochures and tourist information, is neatly exhibited and available for distribution.
  • Maintain the safety, cleanliness and organization of all work and break areas, both in view of the general public and behind the scenes.
  • Adhere to all procedures involving cash transactions, and maintain security of cash handling process.

Other Duties & Responsibilities

  • Support the mission by participating in Aquarium sponsored programs and events on a regular basis.
  • Assist Aquarium guests in a variety of posts and responsibilities from taking tickets to assisting in the organization of our daily responsibilities.
  • Support the team structure of the organization by remaining responsive to the needs of the management and supervisors, filling in when and where needed as directed.
  • Develop familiarity with all Aquarium exhibits, services and events, as well as those of other facilities in the community.
  • Assist special needs visitors from the building in the event of an emergency.
  • Maintain all safety and security procedures, ensuring a positive environment for all who enter the aquarium, staff, volunteer and guest alike.
  • Required to move satellite sales carts and crowd control barriers as necessary.
  • Other Duties as required.

Knowledge, Skills & Abilities

  • Positive, fun, and optimistic personality
  • Must be comfortable working in a high energy environment with heavy public contact
  • Ability to work in a constantly changing environment, take initiative and be adaptable
  • Ability to speak in front of groups and individuals
  • Ability to maintain courteous manner, be flexible and solve problems under a variety of circumstances
  • Must be punctual and reliable
  • Must enjoy the team environment and interaction with coworkers and guests
  • Must be committed to providing enthusiastic customer service at all time
  • Interest in learning about the Aquarium’s animals and programs

Education & Experience Required

  • Must have a High School Diploma or GED.
  • Minimum of one-year in hospitality/tourist based operation preferred.
Apply Today

 

 

 

     

Put Your Best Fin Forward!

Employees of the South Carolina Aquarium must adhere to the Aquarium’s Appearance Policy. Before you take the plunge, please read our full policy here.

 

South Carolina Aquarium is an equal opportunity employer supporting workplace diversity and is a drug/alcohol screening employer. * Please note that by clicking the links above you will be redirected to a third party site.