Work at the Aquarium

Please keep in mind that the South Carolina Aquarium only accepts applications for positions currently posted on the web page. Due to a high volume of applicants, we ask that you please refrain from making inquires. The applicants selected for further consideration will be contacted.

Current Opportunities

Job Summary

The Advancement Events Coordinator works in collaboration with the entire Advancement Department, particularly the Membership and Annual Giving Manager, Major Gifts Officer, and Stewardship Associate, to coordinate donor events and opportunities both on-site at the Aquarium and in collaboration with community partners. The Advancement Events Coordinator will manage all contact with vendors including, but not limited to: managing catering contracts, developing floor plans, communication prior to and during the event including coordination of set up and break down, and following through with payment requests. Also responsible for handling RSVPs and the creation of a day-of timeline and assignments, keeping in mind the needs of the Advancement Team for each event.

Essentials Functions

  • Plan and implement the South Carolina Aquarium’s major fundraisers, the Annual Conservation Gala (spring) and Sea Life by Starlight (winter) ensuring the events’ success by carefully tracking expenses and revenue, and by generating sponsorship leads for each event
  • Plan and implement a new revenue-maximizing fundraising event to add to the annual cycle (deliverable FY16/17)
  • Work with Advancement staff and board members to coordinate 4-6 regional cultivation events hosted in people’s homes
  • Represent the Advancement Department at monthly internal event review meetings
  • Coordinate all VIP and donor events hosted by the Advancement Department including, but not limited to:
    • New exhibit donor previews / exhibit closing donor farewells
    • Special event donor previews (for example: Meet and Greet with the Wiki Wachi Mermaids)
    • Other special cultivation and stewardship events, as assigned
  • Work directly with the Major Gifts Officer and Stewardship Associate to plan and implement Watershed Society events and opportunities including, but not limited to:
    • Annual Luminaries Dinner
    • Watershed Society Good Catch dinners (at partner restaurants)
    • Beyond the Classroom events (community partnership)
    • Seaside Salons (in donors’ homes)
  • Assist the Membership and Annual Giving Manager and Membership Associate in the coordination of membership appreciation events including, but not limited to:
    • Annual Charter Member Dinner
    • Annual Nautilus Society (planned giving) luncheon with Aquarium President and CEO
    • Planned giving seminars and information sessions

Other Duties & Responsibilities

  • Develop a fluent understanding of Aquarium programs. Support the mission by participating in Aquarium sponsored programs and events on a regular basis. Assist with the promotion of the organization in the community. Represent the Aquarium at public events and functions. Professional interest and understanding of fund raising principles and best practices.
  • Maintain a customer service demeanor at all times. Responds to donors with the appropriate level of urgency. Ask questions to identify donor’s needs or expectations in a pleasant and respectful manner. In completing tasks, continually consider the impact of those actions on the donor, and is flexible to accommodate donor’s needs.
  • Work with the Marketing Department to ensure consistent organizational branding.
  • Adhere to the South Carolina Aquarium Policies and Procedures.
  • Other duties as requested by the Strategic Advancement Manager and Membership & Annual Giving Manager

Knowledge, Skills & Abilities

  • Excellent verbal, written communication, presentation and interpersonal skills
  • Must be a detail and goal oriented, enthusiastic individual able to exercise independent judgment in completing tasks, prioritizing, and meeting deadlines
  • Demonstrated organizational skills; able to manage multiple projects and move quickly from one to another while maintaining thorough records. Ability to be flexible and balance competing priorities.
  • Ability to efficiently and effectively manage simultaneous projects
  • Ability to function in a fast-paced environment, and to adapt easily to changes and unexpected situations
  • Availability to work flexible hours, including nights and weekends

Education & Experience Required

  • Demonstrated success (2-5 years) in special event fundraising
  • Special events background required, preferably for a nonprofit organization
  • Experience working with and managing relationships with high level donors
  • Experience managing a committee of community volunteers, including board members and high level donors, involved in the planning process of the Conservation Gala and Sea Life by Starlight
Apply Today

Job Summary

Primary responsibilities are tending to the husbandry needs of the animals within the SCA Sea Turtle Rescue Program, maintaining life support systems, conducting behind the scene tours of the Sea Turtle Hospital, and managing volunteers and interns.

Essentials Functions

  • Adhere to the South Carolina Aquarium Policies & Procedures
  • Able and willing to be reached during non-working hours for emergencies
  • Work closely with the staff Veterinarian and STRP Manager to evaluate animals’ health and environmental requirements
  • Assist in diagnostic, medical and surgical procedures
  • Administer prescribed medications and treatments to animals
  • Stock and maintain medical and hospital supplies
  • Help develop and distribute proper nutritional diets
  • Maintain proper water quality and functioning life support systems
  • Help coordinate animal releases and internal/external transports
  • Supervise Volunteers and Interns
  • Keep accurate records
  • Maintain hospital aesthetics and performs periodic renovations as needed
  • Support, conduct and help coordinate behind the scene tours of the Sea Turtle Hospital for general admission guests, pre-arranged groups and V.I.P.’s
  • Help develop age appropriate materials for tours
  • Keep accurate records, orders supplies and maintains equipment
  • Help coordinates sea turtle releases
  • Help coordinate animal procedures with all involved individuals
  • Perform educational outreach programs for community groups, schools and other organizations
  • Work closely with the Marketing and Communications Division on updating the SCA website in regards to the STRP and social media
  • Be willing to do media interviews
  • Provide interaction with the Aquariums’ guests in formal and informal settings

Other Duties & Responsibilities

  • Support the mission by participating in Aquarium sponsored programs and events
  • Seeks out, develop and practice cost savings strategies and improves overall efficiency
  • Communicate internally and externally regarding the SCA Sea Turtle Rescue Program and/or related sea turtle conservation
  • Attend and serve as a productive member of approved meetings, committees, workshops, conferences, etc.
  • Participate in approved field work and research activities

Knowledge, Skills & Abilities

  • Ability to work under pressure in emergency situations
  • Must have excellent oral and interpersonal communication skills
  • Ability to understand the mechanical equipment necessary to maintain Sea Turtle Hospital
  • Knowledge and demonstrated skill for minor plumbing and carpentry work

Education & Experience Required

  • BS in biology, marine biology, a closely related field
  • Previous experience with sea turtles and/or animal rehabilitation
  • Proficient in Microsoft Office
Apply Today

Job Status

Non-exempt, Part-time

Job Summary

Guest Services Associates are responsible for insuring our guests have a great time at the South Carolina Aquarium. This position is responsible for greeting and interacting with our guests while assisting their entrance and exit through various experiences at the South Carolina Aquarium. Daily activities involve rotating through key positions throughout the building from welcoming guests at the entrance to managing the flow of guests through the 4-D theatre.

Essentials Functions

  • Have fun interacting with our guests in various positions:
    • Welcome all guests and assist in entry by taking tickets, greeting, or verifying re-entry.
    • Thank all guests for visiting and provide hand stamps for re-entry.
    • Assist guests in entering the 4-D theater by managing the queue, answering questions, and distributing 3-D glasses.
    • Assist guests in exiting the 4-D theater and managing the daily handling of 3-D glasses.
    • Graciously direct and facilitate traffic through Admissions, efficiently handling crowds and the logistics associated with their control.
  • Provide our guests with information on daily programs, exhibits and Charleston area attractions.
  • Promote memberships, Adopt-An-Animal, behind the scenes tours and other Aquarium fundraising programs to guests.
  • Assist with customer care, including but not limited to: first aid, fire evacuations and lost and found.
  • Maintain the safety, cleanliness and organization of all work and break areas, both in view of the general public and behind the scenes
  • Maintain constant interaction with our guests to ensure an excellent visitor experience
  • Assist Aquarium guests in a variety of posts and responsibilities from taking tickets to assisting in the organization of our daily responsibilities.
  • Adhere to the South Carolina Aquarium Policies & Procedures.
  • Weekend and holiday work required

Knowledge, Skills & Abilities

  • Positive, fun, and optimistic personality
  • Must be comfortable working in a high energy environment with heavy public contact
  • Ability to work in a constantly changing environment, take initiative and be adaptable
  • Ability to speak in front of groups and individuals
  • Ability to maintain courteous manner, be flexible and solve problems under a variety of circumstances
  • Must be punctual and reliable
  • Must enjoy the team environment and interaction with coworkers and guests
  • Must be committed to providing enthusiastic customer service at all time
  • Interest in learning about the Aquarium’s animals and programs

Education & Experience Required

  • Must have a High School Diploma or GED.
  • Minimum of one-year in hospitality/tourist based operation preferred.
Apply Today

Job Status

Non-exempt, Part-time

Job Summary

This is a support position to the Special Events team, and will assist with hosting Special and Institutional Advancement Events and researching possible leads. The primary duty of this position is to service and host  in-house and paid evening and weekend events.

Essentials Functions

  • Act as Event Host during evening events. Oversee all aspects of each special event assigned from the arrival of the first vendor to the departure of the last. Main liaison with client, vendor, staff and volunteers on-site.
  • Assist with monitoring all processes for quality assurance and excellent customer service.
  • Research possible sales leads, and completes all assigned follow-up sales prospect activities
  • Assist with occasional Sales Office duties, such as mailings, data entry, and ticket deliveries
  • Develop familiarity with all aquarium exhibits, services and events in order to become an information resource to our guests
  • Adhere to all Aquarium policies and procedures.
  • Other duties as assigned

Knowledge, Skills & Abilities

  • Strong grasp of the hospitality industry
  • Excellent organizational and communications skills are essential
  • Must be able to manage multiple tasks in a high-energy environment and pay meticulous attention to detail.
  • Professional image required
  • Must be able to work a flexible schedule, including late nights and weekends, and some holidays
  • Must be able to make win-win decisions under pressure
  • Must be able to manage multiple tasks at one time
  • Must be a team player and self-motivated

Education & Experience Required

  • Prefer an associates or bachelors degree with a hospitality focus. Degree-seeking students welcomed.
  • Prefer two years hospitality or event planning experience.
Apply Today

 

     

Put Your Best Fin Forward!

Employees of the South Carolina Aquarium must adhere to the Aquarium’s Appearance Policy. Before you take the plunge, please read our full policy here.

 

South Carolina Aquarium is an equal opportunity employer supporting workplace diversity and is a drug/alcohol screening employer. * Please note that by clicking the links above you will be redirected to a third party site.