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Accessibility

In order to serve all our guests, the South Carolina Aquarium is committed to providing engaging experiences for everyone, no matter their ability, so they will have a full Aquarium experience.

Strollers

Strollers are allowed throughout the Aquarium. If possible, a smaller stroller is recommended in order to navigate crowded areas more easily. Umbrella strollers are also available for rental at the Information Desk for $1 and a photo ID as a deposit. Stroller rental is free for South Carolina Aquarium members with a photo ID as a deposit.

Wheelchairs

Wheelchairs are available for free checkout at Admissions and at the Information Desk on a first-come, first-served basis. Users must leave a photo ID as a deposit to check out a wheelchair. The Aquarium has two elevators and our exhibits are accessible by wheelchair. Our Feed the Rays and Feed the Fishes: Behind the Scenes Experience are both wheelchair accessible.

Parking

Parking is available in the Aquarium Garage. The entrance is located on Calhoun Street between Washington and Concord Streets at 24 Calhoun Street. Accessible parking is available on all levels – with spaces for larger vehicles on the first floor.  If you are driving and would like to drop off a passenger, the Fort Sumter roundabout will get you closest to the Aquarium’s entrance.

Golf Cart

A golf cart is available to transport guests to and from the first floor entrance of the Aquarium Garage. Please call (843) 577-3474 (FISH) to arrange a ride.

Sensory Resources

The Aquarium has sensory bags, modified maps, weighted lap pads and a series of Aquarium Stories available to guests. Sensory bags are equipped with noise-canceling headphones, fidget tools and verbal cue cards. It also includes a modified map of the Aquarium that indicate “headphone zone” areas, as well as areas with a more calm and secure atmosphere. Sensory bags can be checked out and returned at Admissions and the Information Desk located just inside the main entrance for use during the visit. Expedited entry can be arranged by calling (843) 577-3474 (FISH). Users must leave a photo ID as a deposit to check out a Sensory bag. For resources or to learn more about the Aquarium’s commitment to sensory inclusion, click here.

Service Animal Policy

Service animals are permitted for visitors that require them. Service animals are defined as dogs or miniature horses that are individually trained to do work or perform tasks for people with disabilities. Service animals must be harnessed, leashed or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal or other effective controls. For the health and safety of your animal and ours, service animals are restricted from our behind the scenes tours.

Emotional Support/Comfort Animal Policy

For the health and safety of your animal and ours, emotional support, comfort and/or therapy animals are not allowed at South Carolina Aquarium.

Nursing Room

Please feel free to nurse anywhere you are comfortable. A private nursing room with a baby changing table is located just past the restrooms, near the Classrooms and Sea Turtle Snack Bar.

Changing Tables

Changing tables are located in both the men’s and women’s restrooms.

Accessible Restrooms

Accessible restrooms are located on the first floor of the Aquarium across from the gift shop near the main entrance. While we do not have a family/companion restroom, we will do our best to provide accommodation in any way we can. Please see the Information Desk for assistance.

Straw Policy

The South Carolina Aquarium offers paper straws at our Sea Turtle Snack Bar. Stainless steel straws are available for purchase in the Gift Shop. Plastic straws are not provided due to animal health concerns. Please pack one if needed.

Automated External Defibrillators (AEDs)

Automated external defibrillators (AEDs) are located throughout the Aquarium.

Personal Care Attendants

Guests that require a paid personal care attendant (PCA) may be accompanied by them at no additional cost during their visit to the South Carolina Aquarium. This applies to all ticketed events, aquarium admission and programs that the visitor is attending.

Guests that require Personal Care Attendants who wish to purchase advance tickets for ticketed events, aquarium admission, membership and group sales should contact (843) 577-3474 (FISH) or information@scaquarium.org to request a complimentary companion ticket for a paid PCA. The visitor and the paid PCA must pick up these tickets at will call in person at the point of entry.

American Sign Language Interpreters

American Sign Language interpreters can be arranged at no additional charge for guests who are deaf or hard of hearing. We require at least two weeks’ notice to make arrangements. To request this service, please contact us at information@scaquarium.org or (843) 577-3474 (FISH) (voice call).

Closed Captioning

Closed captioning is available on many pre-recorded videos throughout the galleries. Scripts are available at the Information Desk for videos that do not have closed captions.

If you have other questions or would like information about additional accommodations, please contact us at information@scaquarium.org or (843) 577-3474 (FISH).

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